Getting the Message Across:
Essential Skills for Effective Communication in the Workplace
Today relationship building is the foundation of our professional and personal life! Poor communication skills can cause costly errors, broken trust, and a negative environment. This course will help you to develop skills as the sender and as the listener to improve the quality of your communication with others. 
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Great Customer Service
Getting and keeping customers is the lifeblood of any business. Studies have shown that the number one reason why customers do not return is due to poor service and attitude of an employee or a manager. This course will help you to create a positive relationship with customers and to create a satisfied customer that will continue to do business with you.
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Leadership Skills
Not everyone in a leadership position has effective leadership skills. Develop skills and abilities needed to lead, motivate and coach employees to high performance.
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